After Sales Service


WARRANTY TERMS & CONDITIONS

(A) THIS WARRANTY IS NOT APPLICABLE TO THE FOLLOWING:


ALL PRODUCTS
1.Where damage is caused by any reasons other than defects in material used by the manufacturer. All repair must be carried out by KM or its appointed agent only.
2.Where the products has been dismantled, repaired, tampered, altered or modification of the equipment or act of god.
3.The serial number on the product has been removed, defaced or altered.
4.Improper usage such as wrong electrical supply/voltage setting thus causing damage to the power transformer/ac adaptor.
5.Normal wear and tear, corrosion, rusting or stains.



  AUDIO ONLY
1.Does not cover cabinet, panels, extruded parts such as knobs, lever, sockets, plugs and detachable parts, consumables (Tapes, Batteries, eg. Remote Controls etc.) supplied with products or any accessories.
2.Where damage is incurred to the product during transportation to and from our service centre.
3.Transportation, handling or delivery charges incurred in the delivery of the unit to and from our service centre.
4.Any other form of usage besides domestic.


  AIRCON ONLY
1.Cleaning, charging gas/gas refill, filters, panels/cabinets, parts made of plastic, cables or hoses, corrosion or erosion, paint work/scratches.
2.Remote control, malfuntions due to battery leakage.
3.The failure was due to lack of maintenance.
4.Change of ownership.
5.Re-location of the unit.
6.Warranty coverage "excludes" transportation charges and labour charges to carry out inspection. Trouble shooting, analysis and replacement of defective parts.


  (B) THIS WARRANTY IS ONLY VALID IN SINGAPORE


  (C) Any alteration or amendment to this Warranty Certificate will be rendered NULL and VOID.


  CONDITIONS OF SERVICE
1.Repairs are undertaken on a strictly cash basis. Please made payment on completion of repairs on receipt of goods.
2.Please produce the warranty certificate when claiming for warranty repair.
3.KM CAPITAL GROUP shall not be responsible for any loss or damage howsoever caused arising from force majeure, fire, accident or any circumstances beyond its control.
4.KM CAPITAL GROUP shall not be responsible for any consequential loss or damage, howsoever caused including amongst others damage caused to software used.
5.Repairs for which payments has been made are guaranteed under normal use for one month (Aircon) & three months (car & home) from date of repair.
6.Good will only be returned on presentation of receipt.
7.Goods remaining unclaimed for a period of two(2) months will be disposed off as KM CAPITAL GROUP deem fit and no claims will be entertained.
8.Storage charges will be imposed for goods not collected from time of notification that goods are to be collected.
9.KM CAPITAL GROUP will not be responsible for damage caused during transportation.
10.A service fee will be levied for quotation for repairs rejected.